Computer help for humans

  • Shouting at computer
    Problems

    Slow computers are a nightmare. Often, there's a simple solution

  • Tablet woman
    Device Setup

    If you've got a new tablet or computer, setting it up can be a complicated and tedious process.

  • Hacker wallet
    Security

    Viruses, malware, hackers, phishing, ransomware... it's easy to get caught out.


About Me


My name is Michael Gilbert, and I've been involved with computers & software industry since the early 1980s. One thing I've learned is that people who know stuff don't realise that most people don't have their knowledge. The amount of jargon is quite horrible.

My goal is to help normal people get the most out of their technology, starting by clearing away the layers of waffle and making sense of what you actually need to know.

Home visits


I'll come to your place and look at the problem. Generally, it can be sorted fairly easily. As I work within easy reach of home, I don't charge extra for travel, just for the time on site.

"Home" is in Carrig-on-Bannow, so if you're half an hour away or so, that's about right

Off site repair


If it's more complex – recovering data from a crashed computer, for instance – it's easier for me to take the machine away. That way, I can do other stuff while tedious computer things are happening, so the bill doesn't rack up to horrible levels.

Just note that there are certain physical repairs – broken laptop screens or smashed iPads, for instance – that I don't do. I'll recommend someone who can, though.